Terms &

conditions

  • To place an order you have to register
  • Once you place your order online, you will receive confirmation by email
  • Unless you have an account with Open Food, your credit card will be debited immediately
  • A standard delivery fee of R75.00 will be included, subject to area
  • All platters are delivered cold and certain platters require that you heat them for best results
  • All ready-made meals ordered from our catering team are delivered cold. Simply reheat as required, and heating instructions will be supplied.
  • All items are supplied in disposable containers and food trays
  • Half platters will be charged at 65% of full price
  • Delivery times are approximate only. Platters may be delivered earlier than requested depending on delivery schedules
  • All items are subject to availability and may be substituted with a suitable equivalent
  • As part of our service, we offer a limited range of Kosher platters – these can be provided when ordering standard platters – prices will be quoted accordingly
  • As our Kosher platters are outsourced, orders must be placed a minimum of two working days prior to delivery in order to ensure availability
  • Cancellation of orders less than 12 hours prior to delivery will result in full payment of the order to be made.
  • Branded Muffin papers are subject to prior agreement with a client and an initial minimum order of 60 000 units.
  • All prices quoted inclusive of VAT.